Privacy policy

Last updated: February 8, 2026

QwikMart operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a secure and reliable shopping experience.

QwikMart is powered by Shopify, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our website, or communicate with us.

By using our Services, you confirm that you have read and understood this Privacy Policy.

📌 Personal Information We Collect

“Personal Information” means information that identifies or can be linked to you.

We may collect the following:

1. Contact Information

  • Name

  • Address

  • Shipping and billing address

  • Phone number

  • Email address

2. Payment Information

  • Payment details (mainly for Cash on Delivery verification)

  • Transaction records

  • Payment confirmation details

Note: We currently offer Cash on Delivery (COD) only.

3. Account Information

  • Login details (if applicable)

  • Preferences and settings

4. Order & Transaction Data

  • Products viewed, added to cart, or purchased

  • Returns, exchanges, and cancellations

  • Order history

5. Communication Data

  • Messages sent via email, WhatsApp, or phone

  • Customer support queries

6. Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website usage behavior

📥 Sources of Personal Information

We collect information from:

  • You directly when you place orders or contact us

  • Automatically through cookies and website tools

  • Service providers such as Shopify and courier partners

  • Business partners (when applicable)

⚙️ How We Use Your Information

We use your personal information to:

1. Provide & Improve Our Services

  • Process orders and deliveries

  • Verify COD orders

  • Manage returns and exchanges

  • Provide customer support

  • Improve website experience

2. Marketing & Communication

  • Send order updates

  • Share offers and promotions (if applicable)

  • Notify you about new products

You can unsubscribe from marketing emails anytime.

3. Security & Fraud Prevention

  • Verify customer identity

  • Prevent fake or fraudulent orders

  • Protect our website and users

You are responsible for keeping your account information secure.

4. Legal Compliance

  • Follow applicable laws

  • Respond to legal requests

  • Enforce our policies

🔄 How We Share Personal Information

We may share your information with:

  • Shopify and service providers (hosting, payments, analytics, shipping)

  • Courier partners (for delivery)

  • Marketing partners (if applicable)

  • Government authorities (when legally required)

  • Business partners in case of mergers or restructuring

All partners must follow their own privacy policies.

🛍️ Relationship with Shopify

Our store is hosted on Shopify.

Shopify collects and processes data to help operate and improve the Services.

Your information may be stored on Shopify servers in different countries.

For more details, visit:
https://privacy.shopify.com/en

🔗 Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies before sharing your information.

👶 Children’s Privacy

  • Our Services are intended for users aged 18 years and above.

  • We do not knowingly collect data from children.

  • If you believe a child has shared information with us, please contact us.

🔐 Security & Data Retention

We take reasonable steps to protect your data.

However, no online system is 100% secure.

We retain your information only as long as necessary for:

  • Order processing

  • Legal compliance

  • Dispute resolution

  • Business operations

📋 Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your data

  • Request deletion

  • Correct inaccurate information

  • Receive a copy of your data

  • Transfer your data

Marketing Preferences

You can opt out of promotional emails using the unsubscribe link.

To exercise your rights, contact us using the details below.

We may verify your identity before processing requests.

We do not discriminate against users who exercise privacy rights.

📝 Complaints

If you have concerns about your data, please contact us first.

You may also contact your local data protection authority if required.

🌍 International Data Transfers

Your information may be stored or processed outside India.

Where required, we use recognized legal safeguards for international transfers.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

📞 Contact Us

For privacy-related questions or requests, contact us:

QwikMart Support
📧 Email: help.qwikmart@gmail.com
📱 Phone/WhatsApp: +91 9817794656
⏰ Monday to Saturday | 10 AM – 6 PM